University of agribusiness and rural development, UARD Jubilee International Scientific Conference

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An Example Scheme for the Introduction of an Algorithm for Work of Servicing Customers in the Specialized Branch of Tourism
Aleksander Davchev

Last modified: 2018-02-12


The high level of customer satisfaction is a function of the quality of services. In the condition of a highly competitive market environment, the income of the business organization is closely related to the number of attracted consumers as well as their successful incitement to commit a maximum number of purchases.

The author propose the using of a specific customer service algorithm that could be seen as an opportunity to increase sales success. Combining it with effective sales promotion tools could create a definite competitive advantage for the business organization and help achieve the basic tasks that are being placed on the seller of tourism services or products.


tourism, customer satisfaction, sales algorithms, effective sales promotion tools, advantage for the business organization

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