Quality management of hospital services under ISO 9001: 2008 as an integral part of the International Organization Standartization series

Valentin Irmov; Petar Petrov; Neven Enchev von Goldenburg

University of agribusiness and rural development, International scientific and practical conference Bulgaria of regions 2018

Valentin Irmov, Petar Petrov, Neven Enchev von Goldenburg

Last modified: 2019-01-21

Abstract

The International Quality Management System ISO 9001:2008 aims to focus the attention of the management of the hospitals and the heads of their medical and non-medical structures to the improvement and sustainable development of the quality of the processes deriving from the subject of their activities.

Keywords

quality, hospital services, models